https://onlinecommunity.cancercouncil.com.au/t5/I-ve-just-been-diagnosed/I-want-to-make-a-complaint-and-I-m-not-sure-how-to-go-about-it/m-p/39115#M3461 <P>So there was a royally bad cock up with my specialist referral that I discovered today. I was referred as category 3 (seen within a year) when it should have been category 1 (seen within 30 days). I should have seen a renal specialist a month ago about a most likely cancerous tumour.</P><P>&nbsp;</P><P>So I went to urgent care and they sent off a new referral for within 7 days, but I'd like to make a complaint about it because its not acceptable.</P><P>&nbsp;</P><P>My question is, who am I complaining about? My doctor, the central referral, or the hospital that received the referral? Which is responsible for deciding the category?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 14 Jan 2022 06:54:22 GMT Sass85 2022-01-14T06:54:22Z https://onlinecommunity.cancercouncil.com.au/t5/I-ve-just-been-diagnosed/I-want-to-make-a-complaint-and-I-m-not-sure-how-to-go-about-it/m-p/39115#M3461 <P>So there was a royally bad cock up with my specialist referral that I discovered today. I was referred as category 3 (seen within a year) when it should have been category 1 (seen within 30 days). I should have seen a renal specialist a month ago about a most likely cancerous tumour.</P><P>&nbsp;</P><P>So I went to urgent care and they sent off a new referral for within 7 days, but I'd like to make a complaint about it because its not acceptable.</P><P>&nbsp;</P><P>My question is, who am I complaining about? My doctor, the central referral, or the hospital that received the referral? Which is responsible for deciding the category?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 14 Jan 2022 06:54:22 GMT https://onlinecommunity.cancercouncil.com.au/t5/I-ve-just-been-diagnosed/I-want-to-make-a-complaint-and-I-m-not-sure-how-to-go-about-it/m-p/39115#M3461 Sass85 2022-01-14T06:54:22Z