How can I prepare for a telehealth appointment?

It is understandable that you may feel overwhelmed or unsure about making the transition to telehealth.


To prepare for your consultation, it is a good idea to have a look at the information provided to you on the details of your medical appointment a few days prior. If anything is unclear, you can then phone the medical practice to discuss.


Some things to consider and clarify prior to the appointment are:

  • Whether the appointment will be via phone/video or separate platform.
  • Who will be calling who (I.e. does the doctor call you/do you call the doctor?)
  • What to do if the call is late?
  • How can you organise for your support person to join your appointment?


We also encourage you to make a list of any questions you want to ask during your appointment.

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Last update:
October 2020
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