I want to make a complaint and I'm not sure how to go about it
So there was a royally bad cock up with my specialist referral that I discovered today. I was referred as category 3 (seen within a year) when it should have been category 1 (seen within 30 days). I should have seen a renal specialist a month ago about a most likely cancerous tumour.
So I went to urgent care and they sent off a new referral for within 7 days, but I'd like to make a complaint about it because its not acceptable.
My question is, who am I complaining about? My doctor, the central referral, or the hospital that received the referral? Which is responsible for deciding the category?
Cancer Council NSW would like to acknowledge the traditional custodians of the land on which we live and work.We would also like to pay respect to elders past and present and extend that respect to all other Aboriginal people.